Product Applications Specialist III (FTIR and IR)

As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

• When you join us at Thermo Fisher Scientific, you will be part of an inquisitive team that shares your passion for exploration and discovery.

• With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.

PRODUCT APPLICATIONS SPECIALIST III

Job Description

• We are seeking a product application specialist with a passion and curiosity to discover new ways to improve our customer's success using our vibrational spectroscopy instruments and software.

• FTIR Spectroscopy instruments provide scientific insights across a wide variety of applications including pharmaceutical and industrial QA/QC, contaminant analysis, forensic investigation of toxicological substances and trace materials and industrial chemical/polymer analysis.

• In this role you will contribute to the success of our customers by delivering solutions that have a meaningful impact on their work.

• The ideal candidate will drive growth for the portfolio by investigating and developing new applications through engagement with customers, key opinion leaders and commercial teams globally.

Location: Onsite in Madison, W

Essential Duties and Responsibilities

• Develop a detailed understanding and strong application knowledge of the Thermo Fisher Scientific Nicolet FTIR product line, including the theory and operation of FTIR spectrometer and IR Microscope and their applications in material science research, industrial, pharmaceutical, environmental and bioscience.

• Communicate regularly with the product management and R&D teams and actively provide input on new product requirements, software and service offering, feedback on system performance, features, and potential problems, and optimize development of methods and applications for FTIR spectroscopy.

• Keep informed of key applications and industry trends. Identify, cultivate and manage collaborations with key opinion leaders (KOL) and commercial partners to generate new applications contents to demonstrate our product value proposition and support the marketing activities.

• Cultivate positive customer relationships and function as a high-level customer interface for specific instrument/applications issues, explain sophisticated technology details, give in depth technical presentations, prepare product and workflow demonstrations, and assist in customers’ applications development.

Minimum Education and Experience Requirements

• Advanced degree in Physics, Chemistry, Chemical Engineering, Materials Science, or related fields required, Ph.D. preferred. A bachelor’s degree with 5-7 years of relevant industrial experience will be considered.

• 3+ years experience with FTIR or IR Microscope is a MUST; additional experience with Raman and Raman microscopes is highly preferred; and experience with NIR is a plus.

Knowledge, Skills, and Abilities to perform essential functions (Non-negotiable)

• Technical

  • Proven experience in FTIR and IR Microscopy operation. Experience with Nicolet FTIR hardware/software, and macro programming will be a plus.

  • Familiar with microscopy laboratory practices and procedures, including sample preparation.

  • Logical thought process with attention to details.

• Communication clear, concise, understandable.

• Effective time and project management

  • Flexibility to work as required at busy times such as demos and trade shows.

  • Consistently follow up on items/tasks.

  • Demonstrates consistent decisiveness (independent action).

  • Minimal direct supervision required.

• Business Acumen

  • Developed broad business scope.

  • Know/understand the relevant market.

• Excellent public presentation skills and the ability to interact with and influence customers.

• Proven ability to work within a collaborative team environment and focus on individual, time dependent projects with.

At Thermo Fisher Scientific, each one of our over 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.