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Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
<h3>TERRITORY MANAGER SOUTH EAST GERMANY AND AUSTRIA - MUNICH</h3>
<h4>Job Description</h4>
As Territory Manager reporting to the Head of Sales for EU, this role will be based in Southeast Germany and will be primarily responsible for driving and developing business with our end users, as well as OEM accounts and our extensive distributor network. You will be part of a 50+ European Sales and Service team.
<ul>
<li>Location: Munich area (Home office Based)
</li>
<li>Travel: 60-70% travel
</li>
</ul>
<h4>Key elements will include:</h4>
<ul>
<li>Providing sales advice and support for OEMs/customers to assist them to purchase our generators by offering solutions for their gas requirements
</li>
<li>Strategic Planning – examining and identifying the key regions and markets within territory and devising an action plan
</li>
<li>Responsible for achieving / exceeding sales objectives &amp; targets
</li>
<li>Business Development – utilising all available tools to develop customer base and grow business in responsible territory
</li>
<li>Maintaining and developing customer relationships
</li>
</ul>
The role requires a proven sales track record in a Laboratory environment, in Germany. With a clear customer focus, you will be an excellent problem-solver, both technically and commercially. In addition to strong business acumen, you’ll be quite happy to be measured by results, whether that’s new business revenue, development and growth of existing business and/or effective territory coverage. Language skills in German and English are essential for this role. 
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Now is a great time to join us! This Territory Manager role will be challenging and fast-paced but rewarding and engaging. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business.

Territory Manager 

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
<h3>TERRITORY MANAGER WEST GERMANY</h3>
<h4>Job Description</h4>
As Territory Manager reporting to the Country Manager for the DACH region, this role will be based in Western Germany and will be primarily responsible for driving and developing business with our end users, as well as OEM accounts and our extensive distributor network. You will be part of a 50+ European Sales and Service team.
<ul>
<li>Location: Dusseldorf, Cologne (Home office Based) 
</li>
<li>Travel: 60-70% travel
</li>
</ul>
<h4>Key elements will include:</h4>
<ul>
<li>Providing sales advice and support for OEMs/customers to assist them to purchase our generators by offering solutions for their gas requirements
</li>
<li>Strategic Planning – examining and identifying the key regions and markets within territory and devising an action plan
</li>
<li>Responsible for achieving / exceeding sales objectives &amp; targets
</li>
<li>Business Development – utilising all available tools to develop customer base and grow business in responsible territory
</li>
<li>Maintaining and developing customer relationships
</li>
</ul>
The role requires a proven sales track record in a Laboratory environment, in Germany. With a clear customer focus, you will be an excellent problem-solver, both technically and commercially. In addition to strong business acumen, you’ll be quite happy to be measured by results, whether that’s new business revenue, development and growth of existing business and/or effective territory coverage. Language skills in German and English are essential for this role. 
At Peak we strive to attract individuals who will enjoy and align with our culture and values: to put customers first, be innovative, stay agile, always respectful, and show pride and passion. Our customers are at the heart of everything we do, and we’re passionate about supporting our employees to reach their full potential and exceed our customers’ expectations.
Now is a great time to join us! This Territory Manager role will be challenging and fast-paced but rewarding and engaging. On offer in return is a fantastic work, life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business.

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
<h3>TECHNICAL SUPPORT SPECIALIST</h3>
<h4>Job Description</h4>
An exciting opportunity has arisen for a talented Technical Support to join Peak Scientific, based in Massachusetts.
Peak Inc. is the rapidly expanding North American arm of Peak Scientific, with its main US office located in Billerica, Massachusetts, and plans for further significant growth over the next few years. You would be joining a North American team of around 60 staff, including dedicated sales and field service engineer teams covering the whole of mainland US and key territories in Canada.
<h4>THE ROLE</h4>
<ul>
<li>Reporting to the Technical Manager – North America, you will take full ownership of Technical and Service enquiries for our Customers, OEMs, Field, and Office teams.</li>
</ul>
<h4>Your main job functions will include:</h4>
<ul>
<li>Providing a high level of technical support in conjunction with the service management system.
</li>
<li>Prioritizing and scheduling of customer requested service/maintenance requests.
</li>
<li>Responding to and recording all incoming technical calls and emails.
</li>
<li>Maintaining up to date customer records.
</li>
<li>Informing line manager of all serious complaints and escalation.
</li>
</ul>
<h4>THE CANDIDATE</h4>
<ul>
<li>Experience in Fault Diagnosis.
</li>
<li>Strong knowledge of electrical and mechanical systems.
</li>
<li>Ability to read/follow electrical, mechanical, and pneumatic diagrams.
</li>
<li>Good practical skills and a methodical approach to problem solving.
</li>
<li>Strong telephone manner and Microsoft Office Skills.
</li>
<li>Knowledge of CRM systems.
</li>
<li>Self-motivated and the ability to work with minimal supervision.
</li>
<li>Ability to be flexible with working hours to allow coverage of both seaboards.
</li>
<li>Good communication and interpersonal skills.
</li>
</ul>
<h4>SKILLS AND QUALIFICATIONS</h4>
<ul>
<li>Associate degree or technical school background and 5 years’ experience in a technical field.
</li>
<li>Self-motivation and the ability to work with minimal supervision.
</li>
<li>Quick to learn new skills.
</li>
<li>Complete and detailed understanding of pressure systems and transportable gases.
</li>
<li>Good practical skills and a methodical approach to resolving problems.
</li>
<li>Ability to work under pressure against tight deadlines.
</li>
<li>Good communication and interpersonal skills.
</li>
<li>Able to interface comfortably and effectively both internally and externally at all levels.
</li>
<li>Compliance at all times with customer Health and Safety requirements.
</li>
</ul>
The company is offering a competitive package and opportunities to develop within an expanding international company. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility.

Technical support specialist

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
Peak Inc. is the rapidly expanding North American arm of Peak Scientific, with its main US office located in Billerica, Massachusetts, and plans for further significant growth over the next few years. You would be joining a North American team of around 80 staff, including dedicated sales and field service engineer teams covering the whole of mainland US and key territories in Canada.
<h3>FIELD SERVICE ENGINEER - BOSTON - MASSACHUSETTS</h3>
<h4>Job Description</h4>
An exciting opportunity has arisen for a talented Field Service Engineer to join our Service division, ideally based in the Boston area, Massachusetts.
<h4>THE ROLE</h4>
<ul>
<li>Reporting to the North America Service and Operations Manager, you will be an experienced Service Engineer, with fantastic technical and customer service skills, and the desire to exceed customer expectations at every opportunity.
</li>
<li>Ideally, you will be based in the Boston area and comfortable with extensive weekday travel.
</li>
</ul>
<h4>Your main job functions will include</h4>
<ul>
<li>Providing a high level of service and technical advice for Peak customers, OEM’s, distributors, and internal staff.
</li>
<li>Carrying out routine maintenance, emergency repairs and installations, as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction.
</li>
<li>Responding effectively and professionally to all customer requests for service and support (telephone and email).
</li>
<li>Providing customers with a clear and accurate service report for all work carried out.
</li>
<li>Maintaining and replenishing personal stock of parts and carry out inventory checks as requested.
</li>
<li>Ensuring an effective liaison with other Peak departments (sales, marketing, logistics, engineering and production) to ensure a high level of communication and cooperation for all aspects of customer and product support.
</li>
<li>Informing service manager of all serious customers complaints and escalations.
</li>
<li>Taking the initiative to continually enhance and develop knowledge and understanding of the complete product range.
</li>
</ul>
<h4>THE CANDIDATE</h4>
<ul>
<li>A detailed understanding of Pressure and Pneumatics
</li>
<li>Self-motivated and the ability to work with minimal supervision
</li>
<li>Knowledge of electronics and mechanical systems
</li>
<li>Good practical skills and a methodical approach to resolving problems
</li>
<li>Ability to work under pressure against tight deadlines
</li>
<li>Good communication and interpersonal skills
</li>
<li>Compliance at all times with customer Health and Safety requirement
</li>
<li>A university degree in a related subject would be preferable but not essential
</li>
</ul>
The company is offering a competitive package and opportunities to develop within an expanding international company. We respect our colleagues, customers and suppliers and we offer freedom to act, to challenge the status quo but to also take responsibility.

Field Service Engineer

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
<h3>HEAD OF ENGINEERING - GLASGOW</h3>
<ul>
<li>An exciting opportunity has arisen for a Head of Engineering at Peak HQ, Inchinnan. Reporting to the COO, you will be responsible for the successful Research, Design and Development of new products and technologies. 
</li>
<li>Owning the Product and Technology Development Process (PDP) you will ensure all stakeholders are engaged and contributing towards the success of new products and technologies.
</li>
</ul>
<h4>Additionally, you will be responsible for</h4>
<ul>
<li>Managing team leads (9) including Research and Development, Design and Development, Test and Validation, Product Compliance and New Product Integration.
</li>
<li>Actively monitoring and driving the Product and Technology Roadmap through market awareness of applications and complementary market sectors.
</li>
<li>Financial and business accountability by ensuring all projects are on time and in budget.
</li>
<li>Making technical decisions and setting technical direction.
</li>
<li>Chairing and reviewing business project priority meetings with the COO and reporting updates to the Executive Board as required.
</li>
<li>Accountability for the Product Change Process ensuring changes are implemented with minimal disruption to the business and its remains fit for purpose.
</li>
<li>Protecting business continuity through multi source supply whilst retaining key compliance.
</li>
<li>Driving a culture of Continuous Improvement and Engineering Excellence especially with considering of IoT opportunities for reliability and faster innovation.
</li>
<li>Developing and mentoring the teams by sharing knowledge and best practice, modern ways of working.
</li>
</ul>
You must have a proven track record in a similar role of leading and driving teams in a fast-paced Engineering environment (in a £100M+ company), with knowledge of engineering best practices including Design for Manufacture and Design for Assembly and opportunities for engineering patents. Candidates should also have a degree in a relevant engineering discipline or sufficient experience.
<h4>You will have an understanding of the following</h4>
<ul>
<li>Mechanical, pneumatical and electrical engineering principles.
</li>
<li>Validation Testing and End of Life Product Management.
</li>
<li>Structuring Research and Development projects and potential patents.
</li>
<li>Future proofing products with product data collection and consideration of sustainability credentials.
</li>
<li>Championing Continuous Improvement activities on product or process.
</li>
<li>Awareness of EN 61010, UL and ISTA certifications.
</li>
</ul>
At Peak we strive to attract individuals who will enjoy and align with our culture and values: to put customers first, be innovative, stay agile, always respectful, and show pride and passion. 
Our customers are at the heart of everything we do, and we’re passionate about supporting our employees to reach their full potential and exceed our customers’ expectations.
We offer a competitive package and opportunities to develop within an expanding international company.

Head of Engineering

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
<h3>FIELD SERVICE TECHNICIAN - MEXICO</h3>
Peak Scientific, a fast-growing organization specializing in the manufacture of laboratory gas generators for the life science and biomedical market, is looking to recruit a talented Field Service Technician for the Mexico area. Reporting to the Service Admin Coordinator, this role involves extensive travel around the region. 
We are an award winning company with our headquarters in Scotland. We have a very strong reputation in the marketplace with plans to grow significantly over the next few years. We export 90% of our sales to approximately 126 countries. We have an expanding operation in LATAM with offices in Brazil and Mexico. Individuals who fit our culture and values will have a high degree of professionalism but appreciate our non- corporate feel in a fun atmosphere.
<h4>Key tasks</h4>
<ul>
<li>Carrying out routine maintenance, emergency repairs, installations and training as well as general support in a professional, prompt and efficient manner to ensure total customer satisfaction
</li>
<li>Responding effectively and professionally to all customer requests for service and support (telephone and email)
</li>
<li>Providing customers with a clear and accurate service report for all work carried out
</li>
<li>Submitting all service reports at the end of each week or as requested by the office
</li>
<li>Maintaining and replenishing personal boot stock of parts and carry out inventory checks as requested
</li>
<li>Ensuring an effective liaison with other Peak departments (sales, marketing, logistics, engineering and production) to ensure a high level of communication and co-operation for all aspects of customer and product support
</li>
<li>Informing service manager of all serious customer complaints and escalations
</li>
</ul>
<h4>With exceptional customer service and communication skills, you will also possess</h4>
<ul>
<li>Experience of working with pressure systems and transportable gases
</li>
<li>Experience of electronics, hydraulics and mechanical systems
</li>
<li>Self-motivation and the ability to work with minimal supervision
</li>
<li>Good practical skills and a methodical, positive approach to resolving problems
</li>
<li>Ability to work under pressure against tight deadlines
</li>
<li>A flexible approach to travel with a valid license and vehicle
</li>
<li>Fluency in English and local language
</li>
</ul>
The company is offering a competitive package and opportunities to develop within an expanding international company.

Field Service Technician

Peak Scientific is a global leader in developing innovative gas generation solutions for analytical laboratories in a wide variety of industries including life sciences, biomedical, pharma, petrochemical and environmental. With over 20 years of sustained growth, Peak has firmly established itself as a dominant player in laboratory gas generation - a market which is estimated to be worth over £250m globally, and still growing. This success is a result of a continual focus on manufacturing cutting-edge products and directly supporting customers across the world with industry-leading service and maintenance. With over 20 overseas offices across every continent and over 600 staff globally, Peak is one of Scotland’s manufacturing success stories of the past decade.
<h3>TECHNICAL SUPPORT SPECIALIST - GERMAN SPEAKER - GLASGOW</h3>
<h4>Job Description</h4>
We are recruiting a self-motivated Technical Support Specialist who is fluent in English and German who will be responsible for providing a high level of technical support to the large network of Peak customers, distributors and OEMs across EMEA. Managing the technical support workload ensuring that emails and phone calls are prioritised in order of urgency and responded to within agreed Service Level Agreement (SLA). Please note that this is not an IT related role.
<h4>Duties include</h4>
<ul>
<li>Providing technical support in conjunction with the service management system (SMS)
</li>
<li>Responding to all incoming technical enquiries (telephone and email) in a professional, prompt and efficient manner to ensure total customer satisfaction
</li>
<li>In conjunction with Service Managers, ensuring all phone calls resulting in Field Service Engineer (FSE) on site assistance are responded to and organised within SLA of 2 hours
</li>
<li>Using SMS, ensuring all relevant field visit data is captured by FSEs with system generated visit reports being promptly sent to customers
</li>
<li>Working closely with the FSE’s, ensuring cost effective and efficient planning of the monthly workload ensuring that any breakdown visit meets the customer response time SLA
</li>
<li>This role would suit someone who is customer driven with an interest in Technical support or experience of mechanical/ electrical fault diagnosis. You will have exceptional communication skills and proficiency in German would be highly advantageous.
</li>
</ul>
<h4>In addition, you will possess</h4>
<ul>
<li>Self-motivation and the ability to work with minimal supervision
</li>
<li>Able to interface comfortably with customers at all levels both internally and externally
</li>
<li>Ability to work under pressure against tight deadlines
</li>
<li>Good organisational skills
</li>
</ul>
Our values are structured around our colleagues, our customers and our service, and while our approach and atmosphere within the business is fun, friendly and informal, our priority is always on delivering successful outcomes for our customers. These company values are what inform and protect our unique culture, which in turn shapes our brand and differentiates us in the eyes of our partners around the world. At the heart of Peak is a focus on ‘doing the right thing’, it’s an informal approach but one which is well-known and understood throughout our business.
Now is a great time to join us! This role will be challenging and fast-paced, but rewarding and engaging. On offer in return is a fantastic work life and fun balance, a great work environment, plus the chance to make a real contribution to the future growth and success of a global business.

Metrohm is one of the world’s most trusted manufacturers of high-precision instruments for chemical analysis. Founded in 1943 by Bertold Suhner in Herisau, Switzerland, Metrohm has grown to an international company that supplies its products in more than 80 countries through more than 37 own subsidiaries and numerous exclusive distributors.
<h3>Field Service Specialist</h3>
We are the Canadian division of world-renowned Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. We are looking for a Field Service Specialist to join our Service team. This scientifically oriented position is your chance to be a part of a dynamic team and make an immediate impact!
Do you enjoy travelling to meeting scientists and solve customer problems? Do you excel at working with scientific instruments and supporting scientific applications?
As a successful Metrohm Field Service Specialist you will apply your instrument /chemistry knowledge and technical experience to solve customer’s instrumentation requirements, support installations and ensure optimal system performance. 
The on-site services will include installations, method development, validation, and training, simple-to-complex repairs, preventive maintenance, certification, and more. 
You will get to travel to a diverse group of labs, meet different people and see various instrument applications at work. You will have the resources to support the client face to face, via phone, email, and Teams. The ability to prioritize a busy schedule over a large territory is essential; positive customer relations, as well as good collaboration with local colleagues and customer support, ensure sure-fire success in this role. Field travel will be required.
<h4>Ideal Experience and Education:</h4>
<ul>
<li>BSc in Chemistry (or closely related degree). 2 years of chemical laboratory analysis and hands-on repair experience with scientific equipment. cGMP and IQOQ experience is an asset.</li>
</ul>
<h4>Additional requirements:</h4>
<ul>
<li>Valid driver’s license, stable credit history and successful drug screening. Regional travel requirement will be assigned by manager. Proficiency to communicate in French is an asset.</li>
</ul>
<h4>Why Work for Us?</h4>
<ul>
<li>Our innovative, high quality products are found in laboratories of all kinds academic, industrial, research, quality control, processing, manufacturing and scale-up and all over the world, although our efforts concentrate on North America. As part of a global entity and growing organization you will be part of a progressive and high-energy team, focused on bringing quality products to market and excelling in quality customer service. We provide a professional, dynamic environment and offer competitive salaries with an excellent benefits package. 
</li>
<li>These benefits include:
</li>
<li>Comprehensive Medical, Dental and Vision
</li>
<li>Basic life insurance and accidental death and dismemberment
</li>
<li>Short- and long-term disability
</li>
<li>Tuition reimbursement program 
</li>
<li>Paid vacation, holidays, sick and personal days
</li>
<li>Generous RRSP Plan 
</li>
<li>And more!
</li>
</ul>
Metrohm Canada, Inc. is an Equal Opportunity Employer.

Field Service Specialist 

Metrohm is one of the world’s most trusted manufacturers of high-precision instruments for chemical analysis. Founded in 1943 by Bertold Suhner in Herisau, Switzerland, Metrohm has grown to an international company that supplies its products in more than 80 countries through more than 37 own subsidiaries and numerous exclusive distributors.
We are the Canadian division of world-renowned Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. We are looking for a Field Service Specialist to join our Service team. This scientifically oriented position is your chance to be a part of a dynamic team and make an immediate impact!
Do you enjoy travelling to meeting scientists and solve customer problems? Do you excel at working with scientific instruments and supporting scientific applications? 
<h3>FIELD SERVICE SPECIALIST</h3>
As a successful Metrohm Field Service Specialist you will apply your instrument /chemistry knowledge and technical experience to solve customer’s instrumentation requirements, support installations and ensure optimal system performance. 
The majority of the on-site services will include installations, method development, validation, and training, in addition, may also include simple-to-complex repairs, preventive maintenance, certification, and more. This position will support Ontario and Quebec. The ideal candidate will reside in the greater Toronto or Montreal areas. 
You will get to travel to a diverse group of labs, meet different people and see various instrument applications at work. You will have the resources to support the client face to face, via phone, email, and Teams. The ability to prioritize a busy schedule over a large territory is essential; positive customer relations, as well as good collaboration with local colleagues and customer support, ensure sure-fire success in this role. Significant field travel of over 75% will be required.
<h4>Ideal Experience and Education:</h4>
<ul>
<li>BSc in Chemistry (or closely related degree). 2 years of chemical laboratory analysis and hands-on repair experience with scientific equipment. cGMP and IQOQ experience is an asset.</li>
</ul>
<h4>Additional requirements:</h4>
<ul>
<li>Valid driver’s license, stable credit history and successful drug screening. Regional travel requirement will be assigned by manager. Proficiency to communicate in French is an asset.</li>
</ul>
<h4>Why Work for Us?</h4>
<ul>
<li>Our innovative, high quality products are found in laboratories of all kinds academic, industrial, research, quality control, processing, manufacturing and scale-up and all over the world, although our efforts concentrate on North America. As part of a global entity and growing organization you will be part of a progressive and high-energy team, focused on bringing quality products to market and excelling in quality customer service. We provide a professional, dynamic environment and offer competitive salaries with an excellent benefits package.</li>
</ul>
These benefits include:
<ul>
<li>Comprehensive Medical, Dental and Vision
</li>
<li>Basic life insurance and accidental death and dismemberment
</li>
<li>Short- and long-term disability
</li>
<li>Tuition reimbursement program 
</li>
<li>Paid vacation, holidays, sick and personal days
</li>
<li>Generous RRSP Plan 
</li>
<li>And more!
</li>
</ul>
Metrohm Canada, Inc. is an Equal Opportunity Employer.

Metrohm is one of the world’s most trusted manufacturers of high-precision instruments for chemical analysis. Founded in 1943 by Bertold Suhner in Herisau, Switzerland, Metrohm has grown to an international company that supplies its products in more than 80 countries through more than 37 own subsidiaries and numerous exclusive distributors.
<h3>SUPPORT &amp; APPLICATION SPECIALIST – CHEMICAL INSTRUMENTATION EQUIPMENT</h3>
As a market leader in the analytical chemistry, electrochemistry and ion analysis sector, and due to recent expansion and promotions, Metrohm Romania is currently seeking to recruit a Support &amp; Application Specialist, to join the Technical Department based at the Romanian headquarters in Bucharest, Romania.
We are looking for someone with experience in instrumentation and/or working in a laboratory environment wanting to venture into a new role. Ideally you have experience in support, application, maintaining and troubleshooting laboratory instruments.
Do you love chemistry and enjoy working with analytical instruments?
Do you want more personal interaction and the ability to solve technical problems?
It’s your chance to be an integral part of dynamic service team and make an immediate impact!
This is an excellent opportunity for an experienced problem solver to join a dynamic team.
<h4>As a successful Metrohm Support &amp; Application Specialist you will apply your instrument/chemistry knowledge and technical experience to solve customer’s instrumentation issues and ensure optimal system performance.</h4>
<ul>
<li>On-site support may include demonstrations, installations, develop applications, preventive maintenance, certification, refresher training and more.
</li>
<li>You will get to travel to a diverse group of labs, meet different people and see various instrument applications at work.
</li>
<li>You will have the resources to support the client face to face, via phone, email and remote access software.
</li>
<li>The ability to juggle/prioritize a busy schedule over a large territory is essential; positive customer relations, as well as good collaboration with local Sales colleagues and Customer support, ensure sure-fire success in this role.
</li>
<li>Significant field travel will be required.
</li>
<li>Active opportunities to work with our applications lab, participating in demos or custom instrument builds in our service center, and the occasional customer site visits ensures functional variety and will help keep your mechanical skills honed.
</li>
</ul>
<h4>Our ideal candidate will possess:</h4>
<ul>
<li>BS degree (or higher) in Chemistry (Analytical Chemistry is high priority), understands laboratory instrumentation.
</li>
<li>Strong knowledge and hand-on experience with various instrumentation Titration, Karl Fischer titration, Ion Chromatography, Spectroscopy and Electrochemistry.
</li>
<li>Experience in maintaining analytical instrumentation.
</li>
<li>Experience in the calibration and troubleshooting of instruments.
</li>
<li>Strong communication and customer service skills.
</li>
<li>Extraordinary organizational skills to balance customer visits and requests, documentation and reporting to supervisors and management.
</li>
<li>Strong computer skills, including Microsoft D365, Field &amp; Customer Service, Networking.
</li>
<li>This position requires a highly motivated individual that is capable of completing assigned tasks with little to no supervision.
</li>
<li>Excellent communication skills.
</li>
<li>Fluent Romanian &amp; English (spoken and written).
</li>
<li>Clean driving license type B.
</li>
<li>Availability to travel within Romania and abroad.
</li>
<li>A reliable, self-driven and motivated person, hardworking, responsible, with good interpersonal, organization, negotiation and presentation skills, a strong team player, willing to learn and flexible, experienced in sales and/or applications.
</li>
</ul>
<h4>Responsibilities:</h4>
<ul>
<li>The position is based in Bucharest, with support responsibilities for all of Romania as well as Republic of Moldova (required occasionally).
</li>
<li>Duties include, but are not limited to: demonstrations, develop new applications, troubleshooting, preventive maintenance, installation and calibration activities.
</li>
<li>Install Metrohm instrumentation at customer sites and provide associated training; entailing prolonged.
</li>
<li>Travel and potential overnight stays away from home. (Such duties will only be performed upon completion of relevant training).
</li>
<li>Supporting customer demonstrations via the preparation and timely transportation of instrumentation.
</li>
<li>Assist in the daily running of the Applications Laboratory, for example, monitoring consumable stock levels and equipment locations, ensuring that the environment is kept clean and tidy at all times etc.
</li>
<li>Inventory and time management is crucial.
</li>
<li>Must be able to complete administrative tasks associated with field service.
</li>
</ul>
<h4>Other information:</h4>
<ul>
<li>Full-time employment
</li>
<li>Work in a dynamic international environment
</li>
<li>Motivating salary correlated with achievement and dependent on experience
</li>
<li>Professional trainings with foreign producers
</li>
<li>Opportunity for professional growth
</li>
<li>Private healthcare scheme
</li>
<li>Company car, notebook/tablet, mobile phone
</li>
</ul>
Excited about the opportunity? Apply today, and we eagerly anticipate the chance to connect with you. Kindly submit your application, resume, along with pertinent qualifications and certificates in Romanian/English, via e-mail to:
Metrohm Analytics România SRL, Human Resources Department, Str. Emil Racoviță nr. 25, RO-041753 Bucharest office@metrohm.ro, Tel. +40-21-460 03 61, Fax. +40-21-460 03 62

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