Quality Analyst
ALS is a global leader in testing, providing comprehensive testing solutions to clients in a wide range of industries around the world. Using advanced technologies and innovative methods, we help our clients leverage data-driven insights for a safer and healthier world.
Our people are the heart of our business, driving testing solutions and innovations to solve complex challenges and create lasting value for our clients. But most importantly, our people care – for each other and for the work we do. With over 20,000 team members across 70 countries, you’ll be part of a global network. Learn more about what makes our workplace great here.
At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Quality Analyst
The role
ALS Geochemistry is seeking a Quality Analyst to join our national Quality team.
In this full-time role, you will investigate and manage quality matters relevant to our clients.
You will handle client incidents by conducting internal investigations with various laboratory stakeholders and providing clear, scientifically accurate communication on quality matters.
Based in Malaga, this position reports to the Regional Quality Manager, Australasia.
The day to day
Responsibilities include, but are not limited to:
- Manage and investigate client technical concerns and incidents
- Liaise with Laboratory Managers to resolve issues and communicate outcomes to clients
- Analyze laboratory data to identify trends, biases, and quality concerns
- Monitor quality control statistics and support corrective actions where required
- Assist with proficiency testing, method validation, and continuous improvement activities
- Support internal audits and maintain compliance with quality procedure
- Contribute to focus groups and ongoing quality initiatives
The essentials
- Related tertiary qualification
- Demonstrated experience in an analytical laboratory (Geochemistry preferred, but other streams are also acceptable)
- Ability to effectively handle escalations and time-critical issues
- Excellent computer skills, including MS suite
- Excellent command of the English language, both verbal and written
- Good judgement of interaction with external parties (clients)
- Knowledge and experience with basic statistics
- Ability to systematically analyze information and identify possible causes and consequences
- Strong interpersonal and organizational abilities
- Demonstrated judgement, creativity, integrity, and ability to problem solve
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.
