Account Manager

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

The role:

We have an excellent opportunity to grow your career as an Account Manager where you will be responsible for serving our customers with the full suite of products from within the Chromatography and Mass Spectrometry Division (CMD) which includes instrumentation, software, service and consumables. Customer's served will include but are not limited to: Pharma QA/QC, Environmental, Industrial, food safety, Healthcare, Academic, Pharmaceutical R&D/drug development and BioPharma R&D.

Previous sales experience of instrumentation is an advantage, however, we will consider applications from candidates with experience using relevant instrumentation in a laboratory environment who are considering a change in career direction.

Territory: South West

What will you do:

Selling Agility

• Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
• Leads and cultivates account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services).
• Works collaboratively with customers, internal resources and specialists to identify, documents and confirm the best technology choice to meet customer needs.
• Provides quotation, negotiates contracts and closes orders after identifying and engaging all stake-holders in the buying process.
• Applies data and metrics to develop and report on account development strategies and tactics

Drives Growth

• Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products.
• Develops sales strategies to meet plan and expand business within assigned territory; maintains a pipeline of opportunities to meet or exceed all sales objectives
• Uses sales tools to effectively manage the accounts and forecast in an accurate and timely manner.
• Maintains awareness of competitors and industry activity and introduces new products and services as available

Leadership

• Leads collaboration and coordinates with internal technical resources to provide technical expertise.
• Attends and runs technical business meetings, and when required attends trade shows, user meetings, and other customer events.
• Exchanges sales leads within and across Thermo Fisher Scientific commercial divisions.
• Works authoritatively in a team selling environment engaging the best internal company resources to solve customer challenges.

What we need from you:

• Bachelor’s degree in Chemistry or Biology or other applied sciences fields or equivalent combination of education and experience.
• Strong motivation to serve our customers and over achieve in a dynamic commercial environment.
• Outstanding communication abilities, encompassing both written and verbal, and the capacity to cultivate and maintain enduring relationships with customers.
• Ability to work well autonomously and as part of a team.
• Proficient in English both written and oral.
• Full UK driving licence.
• Computer proficiency in MS Office and other related programs.
• Willingness to learn the technical aspects of Thermo Fisher Scientific’s scientific product portfolio, application workflows and selling skills. Comprehensive sales and product training will be provided to the successful candidate.
• Ability to travel to customer locations up to 80% including overnight travel.
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation, and Involvement

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office