Separation Science Field Service Engineer - Midwestern

Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry. Our comprehensive solutions for improving productivity include working with you to find the right equipment for the type of analysis you are doing — and providing you with the training, application support, and service you need to keep your lab running at its best.

For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

Separation Science Field Service Engineer - Midwestern

Schedule

• Full Time: 8:00am – 5:00pm, Monday – Friday 

Position Summary

This job is primarily located on or near the midwestern part  of the United States (Michigan, Illinois, Indiana, Ohio, Iowa, Minnesota, Kentucky, Wisconsin, and Missouri), and requires extensive domestic travel to customer locations.  Good communications skills and willingness to work with a wide variety of our customers is required.  You will build and maintain relationships as a customer facing member of the team while supporting service activities at customer facilities. You will provide maintenance, repairs, upgrades, installations, and training on LECO instrumentation as well as interact with other engineering disciplines, and experiences with leading-edge technology. Unrestricted work authorization to work in the United States is required.  

Position Responsibilities

• Troubleshoot, repair and install GC-MS, GCxGC-MS and GCxGC FID instrumentation.
• Promptly and correctly fill out service, installation, and related reports.
• Aid in documentation creation/review for new and current instrumentation.
• Presenting technical information regarding hardware and software in front of customers and LECO staff.

Position Requirements

• Minimum of Bachelor degree in the physical sciences with a background in analytical chemistry
• Unrestricted work authorization to work within the United States
• Working knowledge of GC/GCxGC-TOFMS, or other Separation Science products with two years hands-on experience (including service or laboratory work)
• Onsite training in St. Joseph, Michigan (4-6 weeks)
• Must be able to work independently and have strong interpersonal and customer communication skills
• Previous experience in field service or as a laboratory instrument operator and a basic knowledge of electronics is desirable
• Ability to write SOPs and teaching experience is strongly desirable
• Working knowledge of MS Office is required

Education/Certifications

• Minimum of Bachelor degree in the physical sciences with a background in analytical chemistry

*Special consideration for recent graduates is a possibility depending on the skills and depth of knowledge on relevant technology  

EOE M/F/VET/Disability