Field Service Engineer III (Chromatography)

As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

Field Service Engineer III (Chromatography)

We have an exciting new job opportunity working for the world leader in the scientific community! Would you like to work remotely? We are looking for multifaceted individuals who can resolve problems and work directly with clients whom you will form interpersonal relationships with over time.

Territory: Up to 75% travel within the Northwest US; working from home office

Location: Greater Portland Oregon. Eugene,OR or Vancouver WA will be considered.

Experience & Responsibilities

• Perform on-site installation and preventive maintenance of Chromatography and Mass Spectrometer (MS) equipment at customer labs.
• Handle personal parts inventories, complete job tasks and complete service reports using service ticket management software
• Train customers on MS equipment and software
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Regularly attend factory provided technical and service training on newest innovative products developed by Thermo Fisher Scientific.
• Must be team focused while working in conjunction with Service and Sales teams
• Review customer data and run factory protocols to troubleshoot instrumentation
• Share diagnostic information with engineering, factory, field service, management, and other personnel to expedite repairs.

Preferred Experience

• Review technical bulletins and factory communications to stay up to date.
• Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Provide accurate and timely completion of service reports, expense reports and other administrative tasks.
• Benefits include: Company car, cell phone, and laptop computer are provided

Minimum Education & Experience Requirements

• High school diploma or equivalent required.
• 5+ years of servicing, preventive maintenance of Chromatography or Mass Spectrometer equipment experience.
• Bachelors degree preferred or equivalent work experience

Work Schedule

• Standard (Mon-Fri)

Environmental Conditions

• Able to lift 40 lbs. without assistance, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Apply today! http://jobs.thermofisher.com

At Thermo Fisher, we offer competitive benefits and opportunity to advance within the company! We understand the need for growth and support a wide range of career building programs. We love to recognize outstanding individuals within our company and offer several ways to reward this along with benefits that can't be matched. It is our goal to foster a positive work life balance which you will be happy to retire in.

We were named Best Place to Work for Disability Inclusion in 2021 after our 5th consecutive year of receiving a perfect score. In 2021, we were also named Best Placed to Work for LGBTQ+ Equality for the seventh consecutive year. Establishing an inclusive culture is critical to empowering our colleagues so they can contribute their best ideas and bring their true selves to work each day.