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<p><strong>As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.</strong></p><p><strong>Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.</strong></p><h3><strong>Account Manager- Chromatography and Mass Spec</strong></h3><p>We are currently seeking a highly motivated and ambitious individual to join our team as an Account Manager for our Chromatography and Mass Spectrometry Division (CMD). In this role, you will have the opportunity to work with advanced technology and collaborate with a diverse range of customers in various industries, including Pharma QA/QC, Environmental, Industrial, Food Safety, Healthcare, Academic, Pharmaceutical R&amp;D/Drug Development, and BioPharma R&amp;D.</p><h4><strong>Key Responsibilities</strong></h4><div><ul><li>Selling Agility</li><li>Identify and prioritize new client opportunities and develop strategic growth strategies.</li><li>Manage and nurture account relationships to drive expansion and renewals across the full CMD portfolio.</li><li>Provide product assistance, consultation, and problem-solving to customers.</li><li>Determine the best technology choice to meet customer needs and increase the number of successful installations.</li><li>Negotiate contracts and close orders with end users and purchasing departments.</li><li>Use data and metrics to create and report on strategies for developing accounts.</li></ul></div><h4><strong>Drives Growth</strong></h4><ul><li>Expand current account penetration and share of wallet.</li><li>Develop sales strategies to meet plan and expand business within the assigned territory.</li><li>Leverage internal and external resources to meet customer needs.</li><li>Use sales tools to effectively manage accounts, opportunities, pipelines, and forecasts.</li></ul><h4><strong>Leadership</strong></h4><ul><li>Collaborate with sales and technical specialists to provide technical expertise.</li><li>Conduct technical business presentations and represent Thermo Fisher Scientific at trade shows and customer events.</li><li>Exchange account information and sales leads within and across commercial divisions.</li></ul><h4><strong>Minimum Requirements/Qualifications</strong></h4><ul><li>Consistent track record of sales experience in the analytical instrument market.</li><li>Bachelor’s degree in the sciences or equivalent work experience.</li><li>Strong market knowledge and professional network.</li><li>Experience in conducting seminars and presentations.</li><li>Demonstrated ability to pursue new business opportunities with a goal-oriented approach.</li><li>Strong interpersonal, oral and written communication, and presentation skills.</li><li>Fluent in Finnish and English, and other languages as needed in the assigned region.</li><li>Computer proficiency in MS Office and CRM.</li><li>Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio.</li><li>Ability to travel to customer locations up to 80% including overnight travel.</li></ul><h4><strong>Benefits</strong></h4><ul><li>Attractive sales bonus plan</li><li>Growth and development opportunities</li><li>Company car, laptop and mobile phone</li><li>Remote working opportunity</li></ul><h4><strong>Work Schedule</strong></h4><ul><li>Other</li></ul><h4><strong>Environmental Conditions</strong></h4><ul><li>Other</li></ul><p><a target="_blank" rel="noopener noreferrer" href="http://jobs.thermofisher.com"><span style="color:#263238;"><strong>Apply today! </strong></span><span style="color:#0d47a1;"><strong>http://jobs.thermofisher.com</strong></span></a></p>

Account Manager- Chromatography and Mass Spec

<p><strong>Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about </strong><a target="_blank" rel="noopener noreferrer" href="https://www.agilent.com/"><strong>Agilent</strong></a><strong>.</strong></p><p>Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. &nbsp;Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us.</p><h3><strong>Remote Support Engineer – Chromatography and Mass Spectrometry</strong></h3><p>We're seeking a passionate Remote Support Engineer to deliver exceptional remote support for our chromatography and mass spectrometry products. Our goal is to minimize customer downtime and identify effective repair strategies. You'll also have the opportunity to visit customer sites for installations, repairs, and scheduled services. If you're customer-focused, confident, flexible, and eager to exceed expectations, we want you on our team!</p><h4><strong>Responsibilities</strong></h4><ul><li>Diagnoses and resolves product performance problems (hardware, software and application issues) of customer inquiries by telephone, e-mail, or other remote support tools.</li><li>Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.</li><li>Active co-operation with colleagues from service, sales, and support in the national and international environment</li><li>Provide proactive and reactive technical services to support Agilent's product portfolio.</li><li>Set and run customer expectations, balancing their requirements with Agilent's business needs.</li></ul><h4><strong>Qualifications</strong></h4><ul><li>Bachelor's or Master's degree in (bio)chemistry or a life science-related field.</li><li>Proven experience in liquid chromatography and/or mass spectrometry (LC/LCMS) techniques, preferably in a laboratory environment. Candidates with experience in Gas Chromatography (GC) or Atomic or Molecular Spectroscopy will also be considered.</li><li>Fluency in Finnish and English required. Additional languages such as Swedish, Danish are a plus.</li><li>Excellent communication (verbal and written), customer service, and remote troubleshooting skills.</li><li>Strong attention to detail and processes, ensuring compliance with Agilent's Quality standards, with a structured approach to work and the ability to organize and prioritize your workload.</li><li>Independent worker with excellent interpersonal skills.</li><li>a strong drive to learn and expand your skills, enjoy working remotely.</li></ul><h4><strong>What We Offer</strong></h4><ul><li>Comprehensive training and development opportunities to help you excel in your field, starting with an Onboarding program to ensure you a smooth start with our team.</li><li>A development pathway to become an expert in state of the art analytical chemistry techniques, such as LCMS and/or GCMS.</li><li>A dynamic environment focused around delivering best-of-class customer service using digital remote support tools.</li></ul><p>Agilent offers core global benefits to all staff - but in addition to these, the business offers Agilent Result Bonus, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities.</p><p>We are dedicated to fostering a healthy work environment that inspires collaboration and innovation in a global scientific community. A space that fulfils an individual's purpose in a significant way. Take a glimpse into life at Agilent. Hear about our creative culture, our work, and what we love about our company: <a target="_blank" rel="noopener noreferrer" href="https://youtu.be/TrWff2knbnI">https://youtu.be/TrWff2knbnI</a></p><h4><span><strong>Additional Details</strong></span></h4><p>This job has a full time weekly schedule.</p><p>Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: <a target="_blank" rel="noopener noreferrer" href="https://careers.agilent.com/locations">https://careers.agilent.com/locations</a></p><p>Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.</p><ul><li><strong>Travel Required:</strong> Occasional</li><li><strong>Shift:</strong> Day</li><li><strong>Duration: </strong>No End Date</li><li><strong>Job Function:</strong> Services &amp; Support</li></ul>

Remote Support Engineer – Chromatography and Mass Spectrometry

<p><strong>Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about </strong><a target="_blank" rel="noopener noreferrer" href="https://www.agilent.com/"><strong>Agilent</strong></a><strong>.</strong></p><h3><strong>Remote Support Engineer – Chromatography and Mass Spectrometry</strong></h3><h4><strong>Job Description</strong></h4><p>We're seeking a passionate Remote Support Engineer to deliver exceptional remote support for our chromatography and mass spectrometry products. Our goal is to minimize customer downtime and identify effective repair strategies. You'll also have the opportunity to visit customer sites for installations, repairs, and scheduled services. If you're customer-focused, confident, flexible, and eager to exceed expectations, we want you on our team!</p><h4><strong>Responsibilities:</strong></h4><ul><li>Diagnoses and resolves product performance problems (hardware, software and application issues) of customer inquiries by telephone, e-mail, or other remote support tools.</li><li>Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.</li><li>Active co-operation with colleagues from service, sales, and support in the national and international environment</li><li>Provide proactive and reactive technical services to support Agilent's product portfolio.</li><li>Set and run customer expectations, balancing their requirements with Agilent's business needs.</li></ul><h4><strong>Qualifications</strong></h4><ul><li>Bachelor's or Master's degree in (bio)chemistry or a life science-related field.</li><li>Proven experience in gas chromatography and/or mass spectrometry (GC and/or GCMS) techniques, preferably in a laboratory environment. Candidates with experience in liquid chromatography (LC) or atomic or molecular Spectroscopy will also be considered.</li><li>Fluency in Finnish and English required. Additional languages such as Swedish, Danish are a plus.</li><li>Excellent communication (verbal and written), customer service, and remote troubleshooting skills.</li><li>Strong attention to detail and processes, ensuring compliance with Agilent's Quality standards, with a structured approach to work and the ability to organize and prioritize your workload.</li><li>Independent worker with excellent interpersonal skills.</li><li>a strong drive to learn and expand your skills, enjoy working remotely.</li></ul><h4><strong>What We Offer:</strong></h4><ul><li>Comprehensive training and development opportunities to help you excel in your field, starting with an Onboarding program to ensure you a smooth start with our team.</li><li>A development pathway to become an expert in state of the art analytical chemistry techniques, such as LCMS and/or GCMS.</li><li>A dynamic environment focused around delivering best-of-class customer service using digital remote support tools.</li></ul><p>Agilent offers core global benefits to all staff - but in addition to these, the business offers Agilent Result Bonus, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities.</p><p>We are dedicated to fostering a healthy work environment that inspires collaboration and innovation in a global scientific community. A space that fulfils an individual's purpose in a significant way. Take a glimpse into life at Agilent. Hear about our creative culture, our work, and what we love about our company: <a target="_blank" rel="noopener noreferrer" href="https://youtu.be/TrWff2knbnI">https://youtu.be/TrWff2knbnI</a></p><h4><strong>Additional Details</strong></h4><p>This job has a full time weekly schedule. It includes the option to work remotely.</p><p>Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: <code><span style="-moz-hyphens:auto;-ms-hyphens:auto;-webkit-hyphens:auto;display:inline;hyphens:auto;text-decoration:inherit;word-break:break-word;">https://careers.agilent.com/locations</span></code></p><p>Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.</p><ul><li><strong>Travel Required:</strong> Occasional</li><li><strong>Shift:</strong> Day</li><li><strong>Duration:</strong> No End Date</li><li><strong>Job Function:</strong> Services &amp; Support</li></ul>

<p><strong>As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.</strong></p>
<h3><strong>ACCOUNT MANAGER - CHROMATOGRAPHY AND MASS SPEC</strong></h3>
<h4><strong>Job Description</strong></h4>
<ul>
<li><strong>Business Title:</strong> Account Manager (Portfolio)</li>
<li><strong>Group/Division:</strong> AIG/ CMD</li>
<li><strong>Career Band:</strong> Band 6</li>
<li><strong>Job Track:</strong> Professional</li>
<li>**Position Location:**Finland – Remote</li>
</ul>
<h5><strong>Position Summary:</strong></h5>
<p>The Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is an Account focused role with the primary responsibility for selling and supporting all CMD products. The Account Manager role maintains effective and long-lasting customer relationships, develops opportunities for strategic growth of the account and works collaboratively and effectively to bring world class support and customer experience, making it easier for our customers to do business with Thermo Fisher Scientific. The AM is the primary point of contact and provides sales expertise, guidance and help driving all CMD commercial activities within the account. </p>
<h4><strong>Major end market focus areas include:</strong></h4>
<h5><strong>Analytical Science account examples:</strong></h5>
<p>Pharma QA/QC, Environmental, Industrial, food safety, and Healthcare. Product competency is required, for the (relevant) CMD product offering.</p>
<h5><strong>Scientific Research account examples:</strong></h5>
<p>Academic, Pharmaceutical R&amp;D/drug development and BioPharma R&amp;D. Product competency is required for the (relevant) CMD product offering.</p>
<h5>The Portfolio AM will be handling both Scientific Research and Analytical Science accounts.</h5>
<h4><strong>Key Responsibilities:</strong></h4>
<h5><strong>Selling Agility</strong></h5>
<ul>
<li><p>Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.</p>
</li>
<li><p>Manages and nurtures account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers as necessary and expedites orders.</p>
</li>
<li><p>Identifies, documents and confirms the best technology choice to meet the customer needs. Collaboratively review application needs and Thermo Fisher Scientific deliverables with internal resources, specialists and customer to increase number of “first time right installations” post-sale.</p>
</li>
<li><p>Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.</p>
</li>
<li><p>Utilizes data and metrics to develop and report on account development strategies and tactics.</p>
</li>
<li><p>Be responsive to customers’ needs, as well as to conditions and trends that affect them and work independently to manage customer relationships.</p>
</li>
<li><p>Conducts product evaluations demonstrating the value of our products.</p>
</li>
</ul>
<h5><strong>Drives Growth</strong></h5>
<ul>
<li><p>Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages cross-sell motions and activities.</p>
</li>
<li><p>Manages direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains pipeline of opportunities to meet or exceed all sales objectives.</p>
</li>
<li><p>Leverages internal and external resources to meet customer needs.</p>
</li>
<li><p>Uses Thermo Fisher Scientific’s sales tools to effectively manage the accounts, opportunities, pipelines and forecast in an accurate and timely manner.</p>
</li>
<li><p>Maintains awareness of competitor and industry activity. Introduces new products and services as available.</p>
</li>
</ul>
<h5><strong>Leadership</strong></h5>
<ul>
<li><p>Leads collaboration and coordination with (technical) sales-/ field application-/ lab application/ and IES specialists (as well as any other internal partner) to provide technical expertise.</p>
</li>
<li><p>Attends and runs technical business presentations, and when required, trade shows, user meetings and other customer events; Positively always represents Thermo Fisher Scientific throughout customer locations.</p>
</li>
<li><p>Exchanges of account information and Sales Leads within and across Thermo Fisher Scientific commercial divisions.</p>
</li>
<li><p>Works expertly in a team selling environment engaging the best internal company resources to solve customer challenges.</p>
</li>
</ul>
<h5><strong>Minimum Requirements/Qualifications:</strong></h5>
<ul>
<li><p>Proven track record of sales experience in analytical instrument market.</p>
</li>
<li><p>Bachelor’s degree in the sciences or equivalent work experience.</p>
</li>
<li><p>Strong market knowledge and professional network.</p>
</li>
<li><p>Experience in conducting seminars and presentations.</p>
</li>
<li><p>Commercial mindset, strongly motivated by desire to win new business, with proven relentless pursuit of opportunities.</p>
</li>
<li><p>Strong interpersonal, oral and written communication, and presentation skills; ability to meet deadlines.</p>
</li>
<li><p>Fluent in Finnish and English and other languages as need in the assigned region.</p>
</li>
<li><p>Proven commercial excellence working in matrix environment.</p>
</li>
<li><p>Computer proficiency in MS Office, CRM.</p>
</li>
<li><p>Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio.</p>
</li>
<li><p>Ability to travel to customer locations up to 80% including overnight travel.</p>
</li>
<li><p>Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement.</p>
</li>
</ul>


Account Manager (Chromatography and Mass Spec)

Lab technician

Liquid chromatography-mass spectrometry

Scientific and Research Fellow

Sales Representative

Academic staff

Laboratory services

Service engineer

Manager

Software

Product Specialist

Application Specialist

Gas chromatography

Gas chromatography-mass spectrometry

Molecular spectroscopy UV-Vis, RAMAN, FTIR

Marketing

Analytical chemist

Technologist/Engineer

Laboratory instruments

Spectroscopy

Chemist

Quality Control (QC)

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